Publishing 2012
World Bank/George Washington University,
Mexico City, Feb 2007
Preparing for the Future:
Digital Strategies for Publishers
Day 2
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Taking Advantage of Web 2.0
Google is biggest example of "collective intelligence"
PageRank: short explanation
Search Engine Optimization
Our content can be "destinations" for collective intelligence (if it's made available)
Entice your customers to have a relationship with you
Respect your customers in return
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